How Do I Clean My Fountain?

• Unplug the fountain.
• Dump the water.
• Disassemble the fountain.
• The fountain is dishwasher safe except for the motor and cord. Either wash in the top rack of your dishwasher or hand-wash these parts. If your dishwasher runs too hot, we recommend hand-washing. When hand-washing, use a bottle brush, aquarium brush, soft sponge, or brushes included in the Fountain Cleaning Kit and dish soap. (Please note: if you have the Avalon or
• Pagoda fountains, the filter housing is hand wash only. It is not dishwasher safe.)
• Remove the motor from the fountain.
• Lift the impeller (looks like a small white propeller) out of the motor. There may be a faceplate cover over the impeller than can be pulled up with a coin or fingernail. Wash the impeller in soapy water, removing hair and other gunk that has collected around it.
• Pour soapy water inside the motor cavity and clean with a small round brush like the one found in the Fountain Cleaning Kit. A cotton swab or small toothbrush might work too, or anything that can reach all the way inside of the cavity.
• Rinse all parts well before returning to the fountain.
• Re-assemble fountain, replacing the filter and pre-filter as needed.
• Place the fountain where desired. Fill with water. Re-plug in fountain.

Check out the video below on how to clean the Petsafe Drinkwell Fountain

https://www.youtube.com/watch?v=3NES1Hw5LuY

We offer FAST delivery to anywhere in the Republic of Ireland or Northern Ireland.

Shipping is FREE on orders over the value of €29.  On orders below €29, there will be a delivery charge of €4.95. Please note an additional charge will incur for orders over 30kg in weight.

Orders are processed Monday to Friday (excluding public holidays) and you should receive your order within 2-5 working days.  If we have any issue with the stock, size or colour of any of your products we will contact you via phone or email.