SHIPPING INFORMATION
We offer FREE Tracked Delivery on orders over €49 and up to 30kg anywhere in the Republic of Ireland or Northern Ireland. No surprises and excellent service.
For orders below €49, delivery is charged at €4.95
*Note: A small surcharge applies for parcels over 30kg.
Yep - we offer FREE Tracked Delivery on orders over €49 and up to 30kg anywhere in the Republic of Ireland or Northern Ireland. No surprises and excellent service.
For orders below €49, delivery is charged at €4.95
*Note: A small surcharge applies for parcels over 30kg.
You will receive an order confirmation once the order is received and another once the order has been collected by our courier. Orders are processed Monday to Friday and you should receive your order within 2-5 working days. If we have any issue with stock, size or colour of any of your products we will contact you via phone or email.
Once you have checked out your order, you will receive an e-mail from us acknowledging your order.
We aim to process and dispatch all orders within a couple of working days. Once we have dispatched your order, you will receive an e-mail confirming your order.
You will receive an order confirmation once the order is received and another once the order has been collected by our courier.
You can track your orders by logging into your account or by checking your shipping confirmation email/sms and clicking on the tracking link.
PAYMENT INFORMATION
We accept all major credit/debit cards, Apple Pay, Google Pay, and Paypal
Please check the contents of your package on arrival. Should any products become damaged during shipment please notify us via phone or email within 48 hours. Please keep all packaging and we can organise an exchange or return.
Yes, you can cancel or change your order if you contact us before we have dispatched your order. We will do our best to accomodate you.
Email: orders@petworld.ie
Phone: +353 (0)1 531 0884
You can track your orders by logging into your account or by checking your shipping confirmation email/sms and clicking on the tracking link.